Cruise Privacy Policy

 Privacy Policy  Effective Date: August 27, 2025  This Privacy Policy describes how CruiseWarehouse.com ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit our website at CruiseWarehouse.com, interact with our services, or make purchases from us. We are a CLIA-accredited travel agent (CLIA member #00049129) and Virgin Voyages First Mate Agency (ID: 48667), specializing in customized group cruise products, reusable drinkware, and personalized travel accessories. By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.  We are committed to protecting your privacy and complying with applicable laws, including but not limited to the California Consumer Privacy Act (CCPA) and other relevant privacy regulations. This policy applies to all visitors, users, and customers of our website.  Information We Collect  We collect personal information that you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us for support. This may include:  - Contact information: Name, email address, phone number, mailing address, and billing address. - Account information: Username, password, and preferences. - Payment information: Credit card details, bank account information, or other payment method details (note: we do not store full payment card details; these are processed securely by third-party payment processors). - Travel-related information: For cruise bookings or customized products, this may include passport details, travel dates, destinations, group size, preferences (e.g., dietary needs or accessibility requirements), and other details necessary to fulfill your order. - Order details: Information about products purchased, such as customized drinkware or accessories, including personalization requests. - Communication information: Any data you provide in emails, chats, or forms, including feedback or inquiries.  We also collect information automatically when you interact with our website, such as:  - Usage data: IP address, browser type, operating system, device information, pages visited, time and date of visits, and referring website. - Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to track user activity, remember preferences, and improve site functionality. This may include analytics data from tools like Google Analytics. - Location data: Approximate location based on IP address, if you enable location services.  We may collect information from third-party sources, such as social media platforms if you log in via those services, or from partners like cruise lines for booking confirmations.  How We Use Your Information  We use the collected information for the following purposes:  - To process and fulfill your orders, including booking cruises, customizing products, and shipping items. - To provide customer support, respond to inquiries, and communicate about your orders or account. - To personalize your experience, such as recommending products or sending tailored promotions based on your preferences. - To improve our website and services, including analyzing usage trends and preventing fraud. - To send marketing communications, newsletters, or updates about new products and offers (you can opt out at any time). - To comply with legal obligations, such as tax reporting or travel regulations. - For security purposes, to detect and prevent unauthorized access or illegal activities.  We process your information based on lawful grounds, including your consent (e.g., for marketing), performance of a contract (e.g., fulfilling orders), legitimate interests (e.g., site analytics), or legal requirements.  Sharing of Your Information  We do not sell your personal information. However, we may share it with third parties in the following circumstances:  - Service providers: Payment processors (e.g., Stripe or PayPal), shipping companies, customization vendors, and IT providers who assist in operating our website and fulfilling orders. - Travel partners: Cruise lines (e.g., Virgin Voyages), hotels, or other suppliers to complete bookings and provide services. - Analytics and marketing tools: Third parties like Google for site analytics or email services for communications. - Legal and compliance: If required by law, such as in response to subpoenas, court orders, or to protect our rights. - Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.  When sharing with third parties, we require them to use your information only for the specified purposes and to protect it appropriately. For international transfers (e.g., to servers outside your country), we use mechanisms like Standard Contractual Clauses to ensure adequate protection.  Data Security  We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. This includes encryption for sensitive data, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security. If a data breach occurs, we will notify you as required by law.  Data Retention  We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. For example, we may keep order records for up to 7 years for tax purposes. When no longer needed, we securely delete or anonymize the data.  Your Privacy Rights  Depending on your location, you may have certain rights regarding your personal information, such as:  - Access: Request a copy of your data. - Correction: Update inaccurate information. - Deletion: Request removal of your data (subject to legal exceptions). - Opt-out: Withdraw consent for marketing or object to processing based on legitimate interests. - Portability: Receive your data in a transferable format. - Do Not Sell/Share: Opt out of any sale or sharing of your data (though we do not sell data).  To exercise these rights, contact us at info@ranchwife.com. We will respond within the timeframe required by law (e.g., 45 days under CCPA). We do not discriminate against users who exercise their rights.  Children's Privacy  Our website and services are not intended for children under 13 years of age (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we learn that we have collected such data without parental consent, we will delete it promptly. For family travel bookings, parents or guardians provide information for minors with appropriate consent.  Cookies and Tracking  We use cookies for essential functions (e.g., maintaining your shopping cart), performance (e.g., analytics), and marketing (e.g., targeted ads). You can manage cookie preferences through your browser settings or our cookie consent tool. For more details, see our Cookie Policy (linked on our website).  Changes to This Privacy Policy  We may update this policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website with the updated effective date. If changes are significant, we may notify you via email or a website notice. Continued use of our services after changes constitutes acceptance.  Contact Us  If you have questions about this Privacy Policy or our privacy practices, please contact us at:  CruiseWarehouse.com Email: info@ranchwife.com Phone: 737.231.1298 Address: PO BOX 312252, New Braunfels, TX 78131.  We appreciate your trust and are committed to handling your personal information responsibly.